Sales Policy – Spruciteino

Effective Date: January 7, 2025

At Spruciteino, we are committed to providing high-quality musical instruments and ensuring that your shopping experience is smooth and enjoyable. Please read our sales policy to understand the terms and conditions that apply when purchasing products from our website.

1. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure that our inventory is accurate and up-to-date, but we cannot guarantee the availability of any product. If an item is out of stock after you place an order, we will notify you promptly and offer an alternative or refund.

2. Pricing

  • Pricing Accuracy: We strive to ensure that all product prices are accurate. However, we reserve the right to correct any pricing errors, which may include the adjustment of prices or the cancellation of orders.
  • Sales Tax: Sales tax is applied to orders based on the shipping address, in accordance with local laws and regulations.

3. Ordering

To place an order, simply follow the steps on our website:

  1. Add Items to Cart: Select the items you wish to purchase and add them to your shopping cart.
  2. Checkout: Review your order, provide your shipping details, and select your payment method.
  3. Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase.

4. Payment Methods

We accept a variety of payment methods, including:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal and other secure online payment gateways
  • Gift Cards: If applicable, you may redeem a gift card at checkout.

All payments are processed securely, and we use encryption technology to protect your personal and payment details.

5. Order Processing and Shipping

  • Order Processing Time: Once your payment is confirmed, we will process your order within 1-3 business days, depending on the product and availability.
  • Shipping: We offer domestic shipping across the United States. Shipping costs will be calculated at checkout based on the weight, dimensions, and destination of the order.
  • Shipping Time: Delivery times depend on the shipping method you select during checkout. You will receive a tracking number once your order has been shipped.

6. Cancellations

You may cancel your order within 24 hours of placing it. After this period, we may not be able to cancel the order if it has already been processed or shipped. To cancel an order, please contact our customer service team immediately.

7. Returns and Exchanges

Please refer to our Return and Refund Policy for details on how to return or exchange a product.

8. Warranty

We offer warranties on certain products as indicated on the product page. Warranty details vary by product, and you can contact our customer service team for more information.

9. Promotions and Discounts

  • Discount Codes: We occasionally offer discount codes and promotions. These codes must be entered during the checkout process to be applied to your order.
  • Limited Time Offers: Discounts and promotions may be subject to availability and may end without notice. Terms and conditions will apply.

10. Customer Support

If you have any questions or need assistance with your order, please contact us:

We are committed to providing excellent customer service and will do our best to resolve any issues you may encounter.

Thank you for choosing Spruciteino for your musical instrument needs! We look forward to serving you.