SALES POLICY

Effective Date: February 19, 2025

At SPRUCITEINO, we are committed to providing a seamless and enjoyable shopping experience for all our customers. Our Sales Policy outlines the terms and conditions under which products are sold through our website spruciteino.com or in-store at 27870 Cabot Dr, Novi, Michigan. By purchasing from SPRUCITEINO, you agree to the terms outlined below. Please review them carefully to ensure a smooth purchasing process.

1. Product Availability and Pricing

We make every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or other circumstances, some items may be out of stock or unavailable after an order is placed. If this happens, we will notify you promptly and offer alternative options, such as selecting a similar product, backordering the item, or providing a full refund.

All prices listed on the SPRUCITEINO website are in U.S. Dollars (USD) and are subject to change without prior notice. The final price of your order, including any applicable taxes and shipping fees, will be calculated at checkout. Prices and promotions are valid only for the duration of their display and cannot be applied retroactively.

2. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: A secure online payment method.
  • Other Payment Methods: Depending on your location, we may offer additional secure payment methods, such as Apple Pay, Google Pay, or other options.

By providing your payment details, you authorize SPRUCITEINO to charge the full amount of your order, including applicable taxes and shipping fees, to your selected payment method. If your payment is declined or unsuccessful, you will be notified, and you will have the opportunity to provide an alternative payment method.

3. Order Confirmation and Processing

Once your order is placed, you will receive an order confirmation email containing the details of your purchase, including the items ordered, shipping address, and estimated delivery date. Please review the confirmation carefully to ensure all details are accurate.

Orders are generally processed within 1-2 business days, excluding weekends and holidays. Orders placed during weekends or holidays will be processed the next business day. Once your order is processed and shipped, you will receive an email with tracking information.

4. Shipping and Delivery

We offer a variety of shipping methods for both domestic and international orders. Shipping costs are calculated at checkout based on your location and the selected shipping method. Please refer to our Shipping Policy for more details on shipping options, fees, and delivery times.

After your order has been shipped, you will receive an email with tracking details. Delivery times depend on the shipping method selected and the destination address. SPRUCITEINO is not responsible for any delays caused by the shipping carrier.

5. Taxes and Additional Fees

Sales tax will be applied to your order based on your shipping address and the applicable tax rates. The total sales tax amount will be calculated at checkout and added to your final total.

For international orders, you are responsible for any customs duties, taxes, or other fees that may be incurred during shipping. These charges are not included in the product price or shipping cost and will be collected by the customs authority upon delivery.

6. Cancellations

Once an order is placed and payment is processed, we begin preparing your items for shipment immediately. Cancellations can only be processed if the order has not yet been shipped. If you wish to cancel an order, please contact us as soon as possible. If your order has already been shipped, you will need to follow our Return and Exchange Policy.

7. Returns and Exchanges

If you are not completely satisfied with your purchase, please refer to our Return and Exchange Policy for instructions on how to return or exchange your items. Returns and exchanges are accepted within 30 days of receiving your order, provided that the items are unused, unworn, and in their original condition with all tags and packaging intact.

8. Customer Service

We are dedicated to providing excellent customer service. If you have any questions or need assistance with your order, please feel free to contact us:

  • Email: info@spruciteino.com
  • Phone: (614) 234-0373
  • Address: 27870 Cabot Dr, Novi, Michigan, United States

Our customer service team is here to assist you with any inquiries, from product recommendations to order updates, and to ensure you have a smooth shopping experience with SPRUCITEINO.

9. Intellectual Property

All content on the SPRUCITEINO website, including text, images, logos, designs, and trademarks, is the property of SPRUCITEINO and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without express permission.

10. Limitation of Liability

SPRUCITEINO is not responsible for any damages, losses, or liabilities arising from your use of our website or the purchase of our products. This includes direct, indirect, incidental, or consequential damages. Our liability is limited to the total amount paid for the product in question.

11. Indemnification

You agree to indemnify and hold harmless SPRUCITEINO, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the website, violation of these terms, or infringement of third-party rights.

12. Prohibited Conduct

You agree not to engage in any activities that disrupt or interfere with the operation of our website or violate the rights of others. Prohibited activities include, but are not limited to:

  • Using the website for unlawful or fraudulent purposes
  • Posting harmful or offensive content
  • Attempting to access unauthorized areas of the website or systems

13. Governing Law

These Terms and Conditions are governed by the laws of the state of Michigan, United States. Any disputes arising from these terms or the use of our website will be resolved in accordance with Michigan law and subject to the exclusive jurisdiction of the courts in Michigan.

14. Termination

We reserve the right to suspend or terminate your access to our website if we believe you have violated these Terms and Conditions. Upon termination, you will no longer have access to your account or services, but your obligations under these terms will survive.

15. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the website, you consent to the terms of our Privacy Policy.

16. Changes to the Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the website after the changes, you agree to be bound by the revised terms.

17. Contact Us

If you have any questions about these Terms and Conditions or any other aspect of our website or services, please contact us:

  • Email: info@spruciteino.com
  • Phone: (614) 234-0373
  • Address: 27870 Cabot Dr, Novi, Michigan, United States

By shopping with SPRUCITEINO, you acknowledge and agree to the terms outlined in this Sales Policy. Thank you for choosing SPRUCITEINO!